
Below is a 100% completed profile (yes, it’s me!). Like I mentioned above, there are eleven parts to complete a profile. Fourth, I’ll give you some tips on how to identify potential problem Airbnb guests based on profile alone and strategies to encourage guests to complete their profiles.Third, I’ll point out which parts of the profile are most important and why.Second, I’ll show you a profile that meets the bare minimum standard.First, I’ll show you a completed Airbnb profile and explain each of the eleven sections.As an Airbnb host, you want to turn over every stone to avoid ending up in that fraction of a percent. However, bad guest experiences do happen. It’s important for me to note that these instances are extremely uncommon, a fraction of a percent.


This could range from a guest who invites unconfirmed friends for a party or leaves the house extra dirty, to a thief who makes a reservation for the sole purpose of robbing the host. It also does not mean that a guest made some late-night noise that disturbed a neighbor.Ī “bad guest experience” means a more serious situation that causes damage to the property or the host. To clarify, a “bad guest experience” does not mean that you did not get along with the guest personally. It all comes down to this question: “how complete is the Airbnb guests’ profile?ĭid the guest do the bare minimum to set up their profile? Did he or she spend time poking around the website and filling in the optional profile fields? Or, does the profile land somewhere in between?Īs an Airbnb property manager, I’ve encountered thousands of profiles and noticed a common theme: an incomplete profile correlates to a “bad guest experience”.


If you receive an inquiry from an incomplete guest profile, simply ask them to complete more of it. Up to 40% of reservations are from new guests.Other than reviews, an incomplete profile correlates with a poor guest experience. Reviews are the most important factor, by far.Prefer to watch a video about this topic? I recorded an Airbnb Quick Tip on the subject “ Use This Profile Strategy To Avoid Bad Guests Entirely“.
